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July 9, 2009

Various services affected by Disaster Recovery Drill and Annual Facility Power Test from Friday 17 Jul, 1800hrs to Monday 20 Jul, 0800hrs

Intermittent disruption to IVLE for up to 20 minutes during this period
Due to a Disaster Recovery (DR) drill and CCDC Annual Facility Power Test, you may experience intermittent disruptionwhile using IVLE from Friday 17 July, 1800 hrs to Monday 20 July, 0800 hrs (62 hours).

During this time, you may experience disruptions of up to twenty minutes with no response. You may wish to re-access IVLE after twenty minutes.

Services unavailable during this period
The following services will be unavailable during the duration of the DR drill:
1. NUScast
2. Network TV
3. CIT booking
4. TMS
5. Wiki.nus
6. Mindmap.nus
7. Apreso
8. Nexus
9. Smartsight

More information:
http://www.nus.edu.sg/comcen/system_maintenance/calendar/index1.htm
http://www.nus.edu.sg/comcen/system_maintenance/calendar/index3.htm

Should you have any queries, kindly call IT Care at 6516 2080 or email .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

July 6, 2009

Wiki.nus scheduled maintenance from Saturday 11 July, 0000 hrs to Monday 13 July, 0000 hrs

Wiki.nus will undergo scheduled maintenance from Saturday 11 July, 0000 hrs to Monday 13 July, 0000 hrs (48 hours).

Please refrain from accessing the system during the maintenance period.

We apologise for any inconvenience caused.

February 20, 2009

Anonymous access to Wiki.nus disabled indefinitely

Anonymous access to Wiki.nus has been disabled indefinitely with immediate effect.

This is due to a potential privacy concern.

Users who want to access Wiki.nus will be required to login using his/her NUSNET credentials.

Atlassian, the creators of the Confluence software on which Wiki.nus runs, has indicated that the fix for this issue will only be available in their next major version upgrade - Version 3 - which is scheduled for release in mid-2009.

Once we are able to move to Version 3, wiki spaces that were open to anonymous access will revert to being accessible by the public again.

These changes do not affect wiki spaces that are already closed to anonymous users. They will continue to be closed to the public.

To log in to Wiki.nus, please use your NUSNET ID and password (without the domain, i.e. no need for NUSSTU or NUSSTF.)

Please contact Mr if you have any concerns or questions about this change.

CIT apologizes for any inconvenience caused.

Thank you for your continued use of Wiki.nus.

February 9, 2009

Wiki.nus is undergoing urgent maintenance at the moment, intermittent disruptions expected

Wiki.nus is undergoing urgent maintenance at the moment. There will be intermittent disruption during the maintenance.

If a blank page loads, click Refresh or Reload in your browser. (F5 on Windows, Cmd-Apple Key on Mac).

Please check back here or at http://twitter.com/citsystemupdate for further updates.

Please contact Mr if you encounter persistent issues.

We apologise for causing any inconvenience.

February 3, 2009

Wiki.nus scheduled maintenance on Saturday 7 February, 2300 hrs to Sunday 8 February, 0200 hrs

Wiki.nus will undergo scheduled maintenance from Saturday 7 February, 2300 hrs to Sunday 8 February, 0200 hrs (3 hours).

During this period, you may not be able to access Wiki.nus. Please refrain from accessing the system during the maintenance.

We apologise for any inconvenience caused.

November 18, 2008

Wiki.nus and online mindmapping scheduled maintenance on Saturday 22 November, 0900 hrs to 1300 hrs

Wiki.nus and the Online Mindmapping tool will undergo scheduled maintenance on Saturday, 22 November from 0900 hrs to 1300 hrs (4 hours).

We apologise for any inconvenience caused.

November 5, 2008

Wiki.nus undergoing urgent maintenance

Wiki.nus is currently undergoing urgent maintenance. During this period, you will may experience intermittent disruption to Wiki.nus. If you cannot access Wiki.nus, try again later.

For any queries, please contact Mr CHUA Hock Huat.

We apologize for any inconvenience caused.

Thank you for using and supporting Wiki.nus.

September 18, 2008

UPDATED: Various services affected by Disaster Recovery (DR) Drill from Friday 19 Sep, 1800hrs to Monday 22 Feb, 0700hrs

Due to a Disaster Recovery drill, you may experience intermittent disruption while using IVLE from Friday 19 Sep, 1800hrs to Monday 22 Feb, 0700hrs (61 hours). (Please note the revised schedule.)

During this time, you may experience disruptions of up to twenty minutes with no response. You may wish to re-access IVLE after twenty minutes.

The following services will be unavailable during the duration of the DR drill:
1. Smartsight
2. Network TV
3. K:drive and CIT booking
4. TMS
5. Wiki.nus & Mindmap.nus
6. Apreso uploading
7. Nexus

Should you have any queries, kindly call IT Care at 6516 2080 or email .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

This post supercedes the previous announcement.

September 16, 2008

Wiki.nus undergoing urgent maintenance

Wiki.nus is currently undergoing urgent maintenance. This is scheduled to end on Tuesday 16 September at 1800 hrs.

During this period, you will may experience intermittent disruption to Wiki.nus. If you cannot access Wiki.nus, try again after ten minutes.

For any queries, please contact Mr .

We apologize for any inconvenience caused.

Thank you for using and supporting Wiki.nus.

September 10, 2008

Wiki.nus upgrading on Thursday 11 Sep from 0500 hrs to 0700 hrs

Wiki.nus will be upgraded from Confluence 2.8 to Confluence 2.9.1 on Thursday 11 September from 0500 hrs to 0700 hrs (2 hours).

During this period, you will not be able to access Wiki.nus.

For any queries, please contact Mr .

We apologize for any inconvenience caused.

Thank you for using and supporting Wiki.nus.

Various services affected by Disaster Recovery (DR) Drill from Friday 19 Sep, 2000hrs to Monday 22 Feb, 0700hrs

Due to a Disaster Recovery drill, you may experience intermittent disruption while using IVLE from Friday 19 Sep, 2000hrs to Monday 22 Feb, 0700hrs (59 hours).

During this time, you may experience disruptions of up to twenty minutes with no response. You may wish to re-access IVLE after twenty minutes.

The following services will be unavailable during the duration of the DR drill:
1. Smartsight
2. Network TV
3. Kdrive and CIT booking
4. TMS
5. Wiki.nus & Mindmap.nus  
6. Apreso uploading

Should you have any queries, kindly call IT Care at 6516 2080 or email .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

August 29, 2008

Intermittent interruption to Wiki.nus from Saturday 30 August, 0600 hrs to Monday 1 September, 0600 hrs

Wiki.nus will be undergo maintenance from Saturday 30 August, 0600 hrs to Monday 1 September, 0600 hrs (48 hours).

During this period, you may experience intermittent disruption of up to five minutes.

If you experience a problem with Wiki.nus during the maintenance period, please try again later. If the problem persists, please contact Mr .

We apologize for any inconvenience caused.

Thank you for supporting Wiki.nus.