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August 6, 2009

Selected services unavailable from Friday 14 Aug, 1800 hrs to Sunday 16 Aug, 2300 hrs

Due to the annual PGPDC Facility Power Test, the following IVLE services will not be available from Friday 14 Aug 2009, 1800 hrs to Sunday 16 Aug 2009, 2300 hrs (53 hours):

  • Chatroom

  • Multimedia

  • Community

The following services will also be affected:
  • courses.nus.edu.sg (K drive)

  • breeze.nus.edu.sg

  • courseware.nus.edu.sg

  • emeet.nus.edu.sg

  • nuscast.nus.edu.sg

Please contact the for any enquiries.

July 9, 2009

Various services affected by Disaster Recovery Drill and Annual Facility Power Test from Friday 17 Jul, 1800hrs to Monday 20 Jul, 0800hrs

Intermittent disruption to IVLE for up to 20 minutes during this period
Due to a Disaster Recovery (DR) drill and CCDC Annual Facility Power Test, you may experience intermittent disruptionwhile using IVLE from Friday 17 July, 1800 hrs to Monday 20 July, 0800 hrs (62 hours).

During this time, you may experience disruptions of up to twenty minutes with no response. You may wish to re-access IVLE after twenty minutes.

Services unavailable during this period
The following services will be unavailable during the duration of the DR drill:
1. NUScast
2. Network TV
3. CIT booking
4. TMS
5. Wiki.nus
6. Mindmap.nus
7. Apreso
8. Nexus
9. Smartsight

More information:
http://www.nus.edu.sg/comcen/system_maintenance/calendar/index1.htm
http://www.nus.edu.sg/comcen/system_maintenance/calendar/index3.htm

Should you have any queries, kindly call IT Care at 6516 2080 or email .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

June 2, 2009

MediaCorp channels on Network TV unavailable until Sat 6 June due to encoding server upgrade

Please note that Channel 5, Channel 8, Channel News Asia, Channel U, okto, Suria and Vasantham on Network TV will be unavailable until Saturday 6 June because the encoding server for these channels is being upgraded.

Should you have any queries, please contact Mr .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

May 25, 2009

BBC World and Discovery Channel on Network TV unavailable until Sat 30 May due to encoding server upgrade

Please note that BBC News and Discovery Channel on Network TV will be unavailable until Saturday 30 May because the encoding server for these channels is being upgraded.

Should you have any queries, please contact Mr .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

January 14, 2009

All Network TV channels functioning normally

The faulty antenna has been fixed. All Network TV channels are now working normally.

We apologise for any inconvenience caused.

January 13, 2009

Channels 5, 8 and Suria unavailable on Network TV due to faulty antenna at the source

Channel 5, Channel 8 and Suria streams on Network TV have been disrupted due to a faulty antenna at the source.

We will post updates once there is a change in status

We apologize for the disruption of the Network TV service.

September 18, 2008

UPDATED: Various services affected by Disaster Recovery (DR) Drill from Friday 19 Sep, 1800hrs to Monday 22 Feb, 0700hrs

Due to a Disaster Recovery drill, you may experience intermittent disruption while using IVLE from Friday 19 Sep, 1800hrs to Monday 22 Feb, 0700hrs (61 hours). (Please note the revised schedule.)

During this time, you may experience disruptions of up to twenty minutes with no response. You may wish to re-access IVLE after twenty minutes.

The following services will be unavailable during the duration of the DR drill:
1. Smartsight
2. Network TV
3. K:drive and CIT booking
4. TMS
5. Wiki.nus & Mindmap.nus
6. Apreso uploading
7. Nexus

Should you have any queries, kindly call IT Care at 6516 2080 or email .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

This post supercedes the previous announcement.

September 10, 2008

Various services affected by Disaster Recovery (DR) Drill from Friday 19 Sep, 2000hrs to Monday 22 Feb, 0700hrs

Due to a Disaster Recovery drill, you may experience intermittent disruption while using IVLE from Friday 19 Sep, 2000hrs to Monday 22 Feb, 0700hrs (59 hours).

During this time, you may experience disruptions of up to twenty minutes with no response. You may wish to re-access IVLE after twenty minutes.

The following services will be unavailable during the duration of the DR drill:
1. Smartsight
2. Network TV
3. Kdrive and CIT booking
4. TMS
5. Wiki.nus & Mindmap.nus  
6. Apreso uploading

Should you have any queries, kindly call IT Care at 6516 2080 or email .

We apologize for any inconvenience caused, and thank you for your understanding and cooperation.

July 8, 2008

Selected services unavailable from Friday 11 July, 1800 hrs to Monday 14 July, 0700 hrs

Due to the annual PGPDC Facility Power Test, the following IVLE services will be unavailable from Friday, 11 July, 1800 hrs to Monday, 14 July, 0700 hrs (61 hours).

  • Chatroom

  • Module Blog

  • Multimedia

The following services will also be affected:
  • breeze.nus.edu.sg

  • courseware.nus.edu.sg

  • emeet.nus.edu.sg

  • lip.nus.edu.sg

  • nuscast.nus.edu.sg

Please contact the for any enquires.

May 12, 2008

NUScast and Teaching Facilities website undergoing maintenance until 0600 hrs, Tuesday, 20 May

The following sites are unavailable as they are undergoing maintenance:

All webcasts, including those within IVLE, will be inaccessible until the maintenance is complete.

These services will resume at 0600 hrs, Tuesday 20 May.

Network TV channels can still be accessed here.

If you have any queries, please contact the Mr .

We apologize for any inconvenience caused.

April 16, 2008

Webcast and Conferencing System Maintenance on Saturday 19 April, 1500 hrs to 1700 hrs

The Webcast and Conferencing system will undergo regular maintenance from 1500 hrs to 1700 hrs (2 hours) on Saturday, 19 April. During this period, webcasts and video conferencing services may not be available.

For more information, please contact Mr .

We apologize for any inconvenience caused.