CIT focuses on our customers, identifying stakeholder needs and improving our processes and services continually. As such, we have taken steps to benchmark ourselves using international and local standards of quality and service excellence.
Recognition for Service Excellence
The NUS Service Class is an award which focuses on the leadership, planning, information, people, customers and results of a department. It is based on the Business Excellence Niche Standard (Service) framework adopted from SPRING Singapore.
The Centre for Instructional Technology is honoured to have achieved the Recognition for Service Excellence in the NUS Service Class 2008. CIT was cited for: